Plex) could already be using the IR receiver through a helper tool and thereby block access for Remote Buddy. The IR receiver could also be paired with a different Apple Remote ID and therefore ignore your Apple Remote. Regarding your macOS issue: newer macOS versions disable the IR receiver during installation and users then need to re-enable it in System Preferences > Security > Advanced. Your issue seems to be with the Mac app then, not the iOS companion app that you have rated with 3 stars here. Anyway, this app does work but I would much, much prefer to use the smaller I R remote from Apple. Bear in mind, this is the remote that came with this Mac. Frustratingly, after hours and hours of troubleshooting I never could make it work. I originally purchased Remote Buddy for my MacBook pro so they could utilize the I R remote that this Mac came with. Yes it works, but I feel like I was forced to install it. Licenses for Remote Buddy for the Mac are sold separately and not included with this app.
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